Shipping Policy

hank you for shopping with Zenith Distributors. This Shipping & Delivery Policy outlines our shipping procedures, delivery timelines, and related terms.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing times may vary during peak seasons, promotional events, or due to unforeseen circumstances.

2. Shipping Coverage

Zenith Distributors currently ships products across India. Delivery availability may vary depending on the serviceability of the destination by our courier partners.

3. Delivery Timeline

Estimated delivery times are as follows:

  • Metro Cities: 3–7 business days
  • Non-Metro Cities: 5–10 business days
  • Remote Areas: 7–15 business days

Please note that these are estimated delivery timelines and actual delivery may vary due to factors beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping may be offered on selected products, promotional offers, or minimum order values as determined by Zenith Distributors.

5. Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable), allowing you to monitor the status of your shipment.

6. Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Courier partner issues

Zenith Distributors shall not be held liable for delays caused by circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

Zenith Distributors shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.

8. Damaged or Missing Packages

If your package arrives damaged or if any items are missing, please contact us within 48 hours of delivery.

Please provide:

  • Order Number
  • Photographs of the package and product
  • Description of the issue

We will investigate the matter and provide an appropriate resolution.

9. Delivery Confirmation

Once a shipment is marked as delivered by the courier partner, Zenith Distributors shall not be responsible for lost, stolen, or misplaced packages at the delivery location.

10. Changes to this Policy

We reserve the right to modify this Shipping & Delivery Policy at any time. Any updates will be posted on our website with the revised effective date.

11. Contact Us

For shipping-related questions or assistance, please contact:

Zenith Distributors

Email: zenithdistributorsmails@gmail.com

Phone: +91 9211365869, +91 7982028371